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Other Ways to Order
Phone
Fax
You can call us from 9:00AM to 5:00 PM (US Eastern Standard Time), Monday through Friday at: [+1] 800-595-8197.
Please note that we will not always be able to answer your call personally. If you are redirected to our voicemail, make sure to give us all the necessary details, including a number where we can call you back if necessary.
Fill out an order form, and then fax it to [+1] 800-595-8197.
A note about security: We have had no security problems with faxed orders, and we believe that your risk in placing such an order is low if you dial the correct number. However, we have no control over who has access to your credit card information if you misdial. If you choose to transmit a credit card number via fax, you do so at your own risk. For a more secure approach which protects your credit card number (as long as you order with an SSL-enabled browser) see our Online Store.
Email
Purchase Orders
To place an email order, send a message to operations which includes the following information:
We will normally acknowledge your order within one business day. Please do not encrypt the order, as we cannot support all the available decryption methods.
We are happy to accept purchase orders, and offer standard 30-day terms after credit approval. We require prepayment if your US purchase order is under $100, or your international purchase order is under $250.
If you wish to use a PO and have never ordered from us, we will need credit references from your company. For more information, please contact our sales department by email, phone, or fax.
Satisfaction Guarantee
We stand behind our products 100% - if you are not completely satisfied with your individual copy of any JP Software product, you can return it within 90 days for a full refund.
For complete details and terms see the Warranty section of our license agreement. For information on our satisfaction guarantee for larger purchases see Multisystem Licenses.
Please contact us for instructions before returning any product for a refund.

 

Copyright 2008 JP Software